Updated 13 March 2023
Echelon Health Ltd is an independent provider of medical services. The service provides preventative holistic health assessments for patients. An initial consultation considers what package a patient requires and this is reviewed by a doctor. Patients are then sent for the assessments required. The assessments are all carried out by third-parties such as Alliance Medical located close to the headquarters of this provider. No assessments are carried out at this specific provider itself. The Alliance Medical assessments check patients for a vast array of cancers and diseases. At the end of the assessments an outcome consultation is held with the medical director to discuss the findings.
Echelon Health Ltd is based at 68 Harley Street, London, W1G 7HE. The service is for private fee-paying adult patients only, the service does not see NHS patients or children. The provider is registered with the CQC to deliver the regulated activity of treatment of disease, disorder or injury. The provider primarily provides services to patients throughout London.
The clinic has consultation rooms that are used to discuss results and assessment plans. There are 5 doctors, a Chief Executive Officer, a Chief Operating Officer, a Client Liaison Officer and an Administrator.
The service operates on Monday to Friday:
Monday: 8am – 5pm
Tuesday: 8am – 5pm
Wednesday: 8am – 5pm
Thursday: 8am – 5pm
Friday: 8am – 5pm
The service does not formally provide a service outside of these hours. The service employs an administrator who oversees appointments and administration for all patients.
How we inspected this service
To get to the heart of patients’ experiences of care and treatment, we always ask the following five questions:
- Is it safe?
- Is it effective?
- Is it caring?
- Is it responsive to people’s needs?
- Is it well-led?
These questions therefore formed the framework for the areas we looked at during the inspection.