Updated 16 May 2022
GP Hub Parkway operates from Parkway Health Centre, Parkway, New Addington, CR0 0JA and provides a GP led, pre-booked service for patients with minor ailments. Local patients can get an appointment by completing a web-form on the service’s website or by calling the NHS 111 service who can book an appointment to this service as required. The service is one of the three GP hubs in Croydon commissioned by the South West London Clinical Commissioning Group (CCG) and is available to local residents and to patients who work in the area. In 2021-22 the service (all three GP hubs) saw a total of 66,698 patients including face to face appointments and telephone consultations, with the majority of these being pre-booked patients. The service is in a health centre with three GP practices and Croydon community health services. The service is provided by Primary Care Partners Limited as part of the Croydon Urgent Care Alliance which includes Croydon Health Services NHS Trust and Croydon GP Collaborative. The service website can be accessed through the following link: https://croydongphub.co.uk/
The service is open from 8am to 8pm seven days a week. The provider has centralised governance for its services which are co-ordinated by service managers and senior clinicians.
The clinical and non-clinical staff work across all three GP hubs. The clinical team is made up of one full-time male clinical lead GP, one part-time male salaried GP, 11 long-term locum GPs, one junior doctor, and eight long-term locum/agency advance nurse practitioners. The non-clinical service team consists of a service manager, an assistant service manager, two site supervisors and twelve administrative or reception staff members.
The provider is registered with the Care Quality Commission to provide the regulated activities of diagnostic and screening procedures, family planning, treatment of disease, disorder or injury and surgical procedures.