We carried out a review of the data available to us about Holmes Court Care Home on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Holmes Court Care Home, you can give feedback on this service.
The service was provided in one adapted building suitable for meeting the needs of people who use the service.
People’s experience of using this service and what we found
People received safe care at Holmes Court Care Home. There was enough staff on duty to meet people’s needs. Incidents and accidents were managed safely, the managers took necessary actions to keep people safe and minimise the risk of reoccurrence. Following our inspection, the managers took action to improve safety relating to the management of medicines.
People were supported by skilled staff. Staff had experience and competency to meet people’s needs. People had access to a variety of meals, snacks and drinks. They received support from staff to manage their health needs.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
People were treated like they mattered. Staff interaction with people demonstrated compassion and kindness. They were respectful to people and treated them with dignity and care.
Care was person-centred. Staff knew people well and supported them with activities that reduced their risk of social isolation. The managers took steps to improve and update people’s care plans to ensure they reflected people’s current information, needs and choices.
The service was well-led. Leaders were visible and accessible. There were systems in place to monitor the quality of care people received. The provider acted on their findings to improve the quality of care.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
This service was registered with us on 23 March 2020 and this is the first inspection.
Why we inspected
This inspection was prompted by a review of the information we held about this service.
We looked at infection prevention and control measures under the Safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to COVID-19 and other infection outbreaks effectively.
Follow up
We will continue to monitor information we receive about the service, which will help inform when we next inspect.