14 January 2022
During an inspection looking at part of the service
We found the following examples of good practice.
We were assured the provider and staff at the service had taken appropriate action to help minimise the spread of infection and help ensure people were safe during the COVID-19 pandemic.
Staff members told us that they received appropriate support to help keep themselves and others safe including having additional training on COVID-19 risks, being provided with supplies of appropriate PPE and having access to regular testing at the providers office. Any staff members who were at high risk from COVID-19 had appropriate measures in place. Staff members described a positive culture of teamworking at the service.
The service had made use of testing for COVID-19 for staff members.
The registered manager showed us, and staff told us that they had received appropriate training, support and regular reminders in infection prevention and control practices. This included appropriate reminders when staff logged into the mobile recording app on their phones, and regular newsletters.
Staff members were provided with appropriate PPE and the service had good supplies of this equipment. We spoke with four people who use the service, the majority told us that staff always wear appropriate PPE when visiting their home.
The provider had ensured that an appropriate infection prevention and control policy was in place. They had also ensured that appropriate plans were in place in the event of any outbreak, to help ensure that people using the service remained safe.
The registered manager worked in partnership and shared information with the local Infection Prevention and Control Team (IPC) when any staff member or person using the service tested positive for COVID-19.