Manchester Private Hospital

Updated 10 May 2023

Manchester Private Hospital is a private cosmetic surgery service in Salford, Manchester. The service provides a range of surgical cosmetic procedures including liposuction, breast augmentation, rhinoplasty and abdominoplasty. The service is owned and operated by Arogya Connected Health LTD. The service offers appointments to private fee-paying adult patients only. The service does not provide services for children. The service opens seven days a week dependent on demand. Manchester Private Hospital has had a registered manager in place since changing their registration in April 2020.

The hospital is located on the ground floor of premises shared with other businesses. Facilities include an operating theatre, a minor operations room, recovery area, a five bedded ward, two individual ensuite rooms, patient changing rooms and two consultation rooms. There is a reception/waiting area, staff room, and staff and patient toilets.

We previously inspected this service in January 2020 and rated it as overall requires improvement.

Updated 10 May 2023

Our rating of this location improved. We rated it as good because:

• The service had enough staff to care for patients and keep them safe. Staff had training in key skills, understood how to protect patients from abuse, and managed safety well. The service used systems to identify and prevent surgical site infections. Staff assessed risks to patients and acted on them. They managed medicines well. The service managed safety incidents well and learned lessons from them.
• Staff provided good care and treatment, gave patients enough to eat and drink, and gave them pain relief when they needed it. Managers monitored the effectiveness of the service and made sure staff were competent. Staff worked well together for the benefit of patients and supported them to make decisions about their care. Key services were available seven days a week.
• Staff treated patients with compassion and kindness, respected their privacy and dignity, took account of their individual needs, and helped them understand their conditions. They provided emotional support to patients, families and carers.
• The service planned care to meet the needs of local people and took account of patients’ individual needs. People could access the service when they needed it and did not have to wait too long for treatment.
• Leaders ran services well using reliable information systems and supported staff to develop their skills. Staff understood the service’s vision and values, and how to apply them in their work. Staff felt respected, supported and valued. They were focused on the needs of patients receiving care. Staff were clear about their roles and accountabilities.

Updated 10 May 2023