Background to this inspection
Updated
24 August 2022
Pain Consultants Limited is a private clinic providing a range of diagnosis and treatment options for pain related conditions. The clinic offers outpatient services for adults only.
The service is located at Link 665 Business Centre, Todd Hall Road, Haslingden, Rossendale, Lancashire, BB4 5HU.
The clinic team consists of two pain consultants, a registered nurse, a diagnostic radiographer and a practice/personal assistant.
The clinic is open 9.00am to 1.00pm on a Tuesday and Wednesday and 9.00am to 5.00pm on a Friday.
Website: www.pain-consultants.co.uk/
The service is registered with CQC to undertake the following regulated activities:
• Treatment of Disease, Disorder or Injury.
• Diagnostic and Screening Services.
• Surgical Procedures.
Updated
24 August 2022
This service is rated as Good overall. (Previous rating November 2021 – Good)
The key question at this inspection is rated as: Are services safe? – Good
We carried out an announced comprehensive inspection at Pain Consultants Limited on 19 November 2021 as part of our inspection programme.
We rated the practice as requires improvement for providing safe services and good overall and issued the provider with requirement notices in relation to a breach of Regulation 15 (Premises and Equipment) and Regulation 19 (Fit and Proper Persons Employed) of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014.
The full comprehensive report on the November 2021 inspection can be found by selecting the ‘all reports’ link for Pain Consultants Limited on our website at www.cqc.org.uk.
At our inspection in November 2021 we rated the practice as requires improvement for providing safe services because:
• The provider was unable to demonstrate that all equipment used by the service was properly maintained. For example, in relation to the C-arm x-ray machine, the ultrasound equipment and the radio frequency lesion machine.
• Information specified in Schedule 3 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014 was not available for all staff employed.
We carried out a focused desk-based review of Pain Consultants Limited on 20 July 2022. This inspection was to see whether the breach of Regulation 15 (Premises and Equipment) and Regulation 19 (Fit and Proper Persons Employed) of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014 found at our last inspection had been addressed.
For this inspection, we focused on the key question of Safe which we rated as requires improvement in November 2021.
At this inspection we found:
• The provider had taken steps to ensure the C-arm x-ray machine was serviced and provided assurance that the radio frequency machine was not due for service or maintenance until 2023. Furthermore, the ultrasound machine on loan to the clinic had been returned to the supplier.
• The provider had obtained outstanding information for staff related to disclosure and barring service certificates (DBS), proof of identity, evidence of conduct in previous employment, employment history, and / or training.
Please refer to the detailed report for further information
Dr Rosie Benneyworth BM BS BMedSci MRCGP
Chief Inspector of Primary Medical Services and Integrated Care