The Care Quality Commission
  • Doctor
  • Independent doctor

Coyne Medical Fulham Road

Overall: Good read more about inspection ratings

658-660 Fulham Road, London, SW6 5RX (020) 7731 3077

Provided and run by:
Coyne Medical Ltd

All Inspections

6 July 2023

During a monthly review of our data

We carried out a review of the data available to us about Coyne Medical Fulham Road on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.

This could change at any time if we receive new information. We will continue to monitor data about this service.

If you have concerns about Coyne Medical Fulham Road, you can give feedback on this service.

07 July 2022

During a routine inspection

This service is rated as Good overall.

The key questions are rated as:

Are services safe? – Good

Are services effective? – Good

Are services caring? – Good

Are services responsive? – Good

Are services well-led? – Good

We carried out an announced comprehensive inspection at Coyne Medical Fulham Road as part of our inspection programme of a new provider registration for the service. This was a first rated inspection for the service that was registered with the Care Quality Commission (CQC) in April 2020. During this inspection we inspected the safe, effective, caring, responsive and well-led key questions.

Coyne Medical Fulham Road is a private GP practice located in the London Borough of Hammersmith and Fulham. The lead GP is the registered manager. A registered manager is a person who is registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.

Our key findings were:

  • The service had a range of policies and procedures to govern activity.
  • The provider organised and delivered services to meet patients’ needs.
  • Patients could access care and treatment from the service within an appropriate timescale for their needs.
  • Staff we spoke to felt valued by the leaders and said there was a high level of staff support and engagement.
  • There was a strong focus on continuous learning and improvement.

The areas where the provider should make improvements are:

  • Review safeguard training levels for non-clinical staff.
  • Review and update cold chain policy.
  • Provide refresher Sepsis awareness training.
  • Review system in place for checking parental responsibility.
  • Complete a two-cycle quality improvement activity that results in an improvement in the quality and safety of care provided to patients.

Dr Rosie Benneyworth BM BS BMedSci MRCGP
Chief Inspector of Primary Medical Services and Integrated Care