We carried out a review of the data available to us about Chichester Court Care Home on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Chichester Court Care Home, you can give feedback on this service.
Chichester Court is a residential care home providing personal and nursing care to 24 people aged 65 and over at the time of the inspection. The service can support up to 50 people.
People’s experience of using this service and what we found
Following the recent Covid-19 outbreak the provider had developed a robust action plan to strengthen the infection prevention and control (IPC) practices in the home. Staff complied with the requirements to wear protective personal equipment (PPE) and regularly washed their hands. The home was clean and tidy.
Care plans had been updated and transferred onto the provider’s care planning paperwork, so they reflected people’s current needs. We advised how additional information about interventions required to meet people’s specific needs and preferences was needed. Fluid charts were not always fully completed to confirm people had enough to drink and daily fluid targets were not always set for different people.
People told us they were happy and safe. They said staff were kind and supported them to promote their independence.
Staff knew about the safeguarding and whistle blowing procedures and were confident about speaking up. Sufficient staff were on duty to meet people’s individual needs and new staff were recruited safely.
Medicines were being managed safely. Risk assessments were carried out where required and incidents and accidents investigated.
Staff were well supported and received the training they needed.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
This service was registered with us on 13/05/2020 and this is the first inspection.
The last rating for the service under the previous provider was good, published on 12 July 2019.
Why we inspected
The inspection was prompted due to serious concerns about people's health and wellbeing following an outbreak of coronavirus. We conducted the inspection to ensure the Infection Prevention and Control practices were safe and the service was compliant with IPC measures. This was a planned comprehensive inspection as the service had not been rated since this provider took over the service.
We found no evidence during this inspection that people were at risk of harm from this concern. Please see the responsive and well-led sections of this full report.
Follow up
We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.