Sheringham House

Updated 4 February 2025

This responsive assessment was carried out in response to concerns we received about people’s care and good governance. We carried out a site visit to the care home on 7th February 2025 as part of the assessment. This assessment was carried out by an assessor, an inspector and a regulatory coordinator. Assessment activity started on 3 February 2025 and ended on 28 February 2024. We looked at 10 quality statements as part of this assessment.

Sheringham House is a residential care home providing accommodation with personal care for up to 5 people living with a learning disability. At the time of this assessment, 2 people were living at the service. People living in the home have their own bedrooms and there are shared communal spaces, including lounges, a kitchen and a garden area. We spoke with the home manager, 5 staff, 1 person living at the home and 2 relatives as part of this assessment.

We expect health and social care providers to guarantee people with a learning disability and autistic people respect, equality, dignity, choices and independence and good access to local communities that most people take for granted. ‘Right support, right care, right culture’ is the guidance CQC follows to make assessments and judgements about services supporting people with a learning disability and autistic people and providers must have regard to it.

Updated 4 February 2025

The service was able to demonstrate how they were meeting the underpinning principles of Right Support, Right Care and Right Culture.

Right Support: People felt safe at the home. Staff knew how to support people and were trained to perform their roles effectively. Safeguarding systems were in place to safeguard people from abuse.

Right Care: Risk assessments were in place to ensure people received safe care. There were systems in place to recruit staff safely. Medicines were being managed safely. Staff were deployed safely. Staff were caring when supporting people and had a good relationship with them.

Right culture: Quality assurance systems were in place. Feedback was sought from people, relatives and staff to ensure there was a culture of continuous improvement. Relatives and staff told us there was an open and positive culture at the service.