Absolute Dental

During an assessment under our new approach

We had undertaken a comprehensive inspection of Absolute Dental on 9 October 2024, under Section 60 of the Health and Social Care Act 2008. We found the registered provider was not providing safe care and was in breach of regulation 19 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014. We undertook a follow-up, off-site assessment on 4 November 2024. This assessment was carried out to review the actions taken by the registered provider to improve the quality of care and to confirm that the practice was now meeting legal requirements. We found the practice had met regulations. The practice had systems to manage risks. Recruitment procedures reflected current legislation. There was effective leadership and a culture of continuous improvement. However, the practice should take further action to ensure clinical staff have evidence of protection against Hepatitis B. The practice is in Prestwich, Greater Manchester and provides NHS and private dental care and treatment for adults and children. At the time of our assessment, the dental team included 8 dentists, 2 dental hygienists, 3 qualified dental nurses, 3 trainee dental nurses, 2 receptionists and 2 practice managers. The practice had 5 treatment rooms.

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During an assessment under our new approach

We carried out this announced, onsite assessment on 9 October 2024. We found the practice had not met all regulations. Patients’ care and treatment was provided in line with current guidance, and infection control procedures were in place. The practice had some systems to manage risks, improvements could be made to the oversight of risks relating to fire safety and legionella at the practice. There was effective leadership and a culture of continuous improvement. Patients were treated with dignity and respect and at the time of our assessment, could access care, support and treatment when required. Recruitment checks had not been carried out in accordance with relevant legislation to enable them to employ suitable staff, including agency and locum staff. The practice is in Prestwich, Greater Manchester and provides NHS and private dental care and treatment for adults and children. There was step free access to the practice and car parking spaces, including dedicated parking for disabled people, were available near the practice. The practice had 5 treatment rooms. During the assessment we spoke with 2 dentists, 2 dental nurses and the practice manager. The provider was not complying with 1 regulation. Full details of the regulation the provider was not meeting are within the quality statement section of the report. We have asked the provider for an action plan in response to the concerns found at this assessment.

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