We carried out a review of the data available to us about Mansgrove Farm House on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Mansgrove Farm House, you can give feedback on this service.
Mansgrove Farm House is a residential care home providing personal care to three people who may have a learning disability or are autistic at the time of the inspection. The service can support up to five people.
The service has four bedrooms and a shared kitchen, lounge, dining room and utility room. There is a separate annexe in the grounds which supports one person.
People’s experience of using this service and what we found
Systems were in place to keep people safe. Risks to people were assessed, regularly reviewed and managed well to ensure their safety and promote their independence. Staff recruitment processes were in place to ensure staff were suitable to work with people who used the service. Training was provided to staff including agency staff to ensure they had the right skills and knowledge to carry out their roles effectively.
Infection prevention and control and medicines were being managed well including risks associated with COVID-19. People and staff had received COVID-19 vaccinations and boosters to help minimise the risk of catching the infection.
People were supported to eat and drink enough to maintain a balanced diet. The registered manager and staff worked well with other professionals to ensure people had access to healthcare appointments and received the right support to manage their health needs.
People's care plans were personalised to reflect how they wanted to be supported and what was important to them. Staff were knowledgeable about people’s needs and supported them to live fulfilling lives.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
We expect health and social care providers to guarantee autistic people and people with a learning disability the choices, dignity, independence and good access to local communities that most people take for granted. Right Support, right care, right culture is the statutory guidance which supports CQC to make assessments and judgements about services providing support to people with a learning disability and/or autistic people.
The service was able to demonstrate how they were meeting the underpinning principles of Right support, right care, right culture.
Right support:
• Model of care and setting maximises people’s choice, control and independence. The premises provided each person with their own individual bedroom and shared facilities. Staff had a good understanding of people's individual support needs and empowered people to achieve their own aspirations.
Right care:
• Care is person-centred and promotes people’s dignity, privacy and human rights. Staff were knowledgeable about people's emotional needs, understood the link between their anxiety and behaviours and supported people well when they needed it. Staff were observed treating people with kindness, respect and compassion.
Right culture:
• Ethos, values, attitudes and behaviours of leaders and care staff ensure people using services lead confident, inclusive and empowered lives. People were at the heart of the service with staff providing a network of support around them.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
This service was registered with us on 11 June 2020 and this is the first inspection.
Why we inspected
This was the first inspection since they registered in June 2020.
We looked at infection prevention and control measures under the Safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to COVID-19 and other infection outbreaks effectively.
Follow up
We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.