Hey Baby 4D Radcliffe Also known as Hey Baby 4D Manchester North West

Updated 29 August 2022

Hey Baby 4D Radcliffe is an ultrasound scanning service providing scans for expectant mothers age 18 and over between six and 38 weeks of pregnancy. The service offers early pregnancy scans which includes internal scanning, wellbeing scanning and gender scanning. There are also 4D scans and late reassurance scans provided.

The service has been registered to carry out diagnostic and screening regulated activities since October 2020. Since this time the service has had a registered manager in post. A regulated activity is an activity involving or connected with, the provision of health or social care specifically in this case any procedure involved in examination of the body by ultrasound, including antenatal ultrasounds scans.

The service has not previously been inspected.

Updated 29 August 2022

The service has not been rated before. We rated it as good because:

• The service had enough staff to care for women and keep them safe. Staff understood how to protect women from abuse, and managed safety well. The service controlled infection risk well. Staff assessed risks to women, acted on them and kept good care records. The service managed safety incidents well and learned lessons from them.
• Staff provided good care and treatment. Managers monitored the effectiveness of the service and made sure staff were competent. Staff worked well together for the benefit of women, advised them on how to lead healthier lives, supported them to make decisions about their care, and had access to good information.
• Staff treated women with compassion and kindness, respected their privacy and dignity, took account of their individual needs, and helped them understand their conditions. They provided emotional support to women, families and carers.
• The service planned care to meet the needs of local people, took account of women's individual needs, and made it easy for people to give feedback. People could access the service when they needed it and did not have to wait too long for their results
• Leaders ran services well using reliable information systems and supported staff to develop their skills. Staff understood the service’s vision and values, and how to apply them in their work. Staff felt respected, supported and valued. They were focused on the needs of women receiving care. Staff were clear about their roles and accountabilities. The service engaged well with women and the community to plan and manage services and all staff were committed to improving services continually.

However:

• Staff had not received training in paediatric basic life support
• Mandatory training in autism and learning disability awareness was not yet in place although staff had been enrolled on the training courses.

Updated 29 August 2022

This service has not been rated before. We rated it as good.

See the summary above for details.