Updated 12 December 2023
We undertook a desk top follow-up of Venus Dental on 22 November 2023. This inspection was carried out to review in detail the actions taken by the registered provider to improve the quality of care and to confirm that the practice was now meeting legal requirements.
The inspection was led by a CQC inspector who had access to a specialist dental adviser.
We undertook a comprehensive inspection of Venus Dental on 12 April 2023 under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. We found the registered provider was not providing well-led care and was in breach of regulation 17 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014. You can read our report of that inspection by selecting the 'all reports' link for Venus Dental on our website www.cqc.org.uk.
When one or more of the five questions are not met we require the service to make improvements and send us an action plan (requirement notice only). We then inspect again after a reasonable interval, focusing on the areas where improvement was required.
As part of this inspection we asked:
• Is it well-led?
Are services well-led?
We found this practice was providing well-led care in accordance with the relevant regulations.
The provider had made improvements in relation to the regulatory breach we found at our inspection on 12 April 2023.
Background
The provider has one practice, and this report is about Venus Dental.
Venus Dental is in Totnes and provides private dental care and treatment for adults and children.
There is step free access to the practice for people who use wheelchairs and those with pushchairs. Car parking spaces, including dedicated parking for disabled people, are available near the practice. The practice has made reasonable adjustments to support patients with access requirements.
The dental team includes 1 dentist, 1 practice manager/dental nurse/receptionist, 1 dental hygienist therapist, 2 trainee dental nurses and 1 receptionist. The practice has 2 treatment rooms.
The practice is open: Monday 12pm – 7pm
Tuesday 9am – 4pm
Wednesday 12pm – 7pm
Thursday 9am – 4pm
Friday 9am – 3pm.