About the service Community Supported Living – Lincolnshire is a supported living service providing personal care to adults living with dementia, learning disabilities or autistic spectrum disorder, mental health conditions and physical disability. The service had three houses in Lincolnshire and one in Cambridgeshire and was supporting 16 people at the time of inspection.
People’s experience of using this service and what we found
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
We expect health and social care providers to guarantee autistic people and people with a learning disability the choices, dignity, independence and good access to local communities that most people take for granted. Right Support, right care, right culture is the statutory guidance which supports CQC to make assessments and judgements about services providing support to people with a learning disability and/or autistic people.
The service was able to demonstrate how they were meeting the underpinning principles of Right support, right care, right culture.
Right support:
The service provided care to people in supported living services. The homes were in the centre of their communities allowing access to service and transport routes increasing people’s ability to be or become independent.
People had their own rooms and facilities in the service supporting their privacy and independence.
Right care:
The care provided was person centred and focused around people’s individual needs. People and their relatives had been fully involved in planning and directing their care. Care plans reflected people’s needs and supported staff.
Right culture:
The attitude of the staff caring for people was to both promote and support their right of choice and independence.
The registered manager ensured that the service was well run, and audits were effective in driving improvements in the service so that people received good care. They ensure staff were supported so they could concentrate on providing high quality care to people.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
This service was registered with us on 21 August 2020 and this is the first inspection.
Follow up
We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.