This service is rated as
Good
overall. (As a new service, not previously inspected).
The key questions are rated as:
Are services safe? – Good
Are services effective? – Good
Are services caring? – Good
Are services responsive? – Good
Are services well-led? – Good
We carried out our first announced comprehensive inspection at New Start Slimming Clinic as part of our inspection programme following the registration of a new service.
New Start Slimming Clinic is located in Bradford, West Yorkshire. It provides a face to face weight loss service with a clinician, including the prescribing of medicines for the purposes of weight reduction.
The service manager is the registered manager. A registered manager is a person who is registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.
Our key findings were:
- There was an effective system to manage infection prevention and control and additional measures were put in place due to COVID-19 to keep people safe.
- Processes were in place for checking medicines and staff kept accurate records of medicines.
- Feedback from patients who completed the service’s own patient survey, was positive about the way staff treated people.
- Patients received person-centred and holistic care and were advised not to rely on medicines alone.
The areas where the provider should make improvements are:
- The service should record the discussion and decision to prescribe an unlicensed medicines where alternative licensed medicines are available
- Carry out quality improvement activities to demonstrate positive clinical outcomes for patients.
- Review how records are made to ensure consistent delivery of safe care and treatment to patients.
Dr Rosie Benneyworth BM BS BMedSci MRCGP
Chief Inspector of Primary Medical Services and Integrated Car