Genesis Care, Guildford is operated by Genesis Cancer Care UK Limited. The centre has one radiotherapy treatment machine called a linear accelerator.
The service provides radiotherapy treatment for private cancer patients and some non-cancer related treatment. The service does not treat NHS patients. All patients are adults and the service does not treat any children or young people.
We inspected this service using our comprehensive inspection methodology. We carried out an unannounced visit to the service on 21 January 2020.
To get to the heart of patients’ experiences of care and treatment, we ask the same five questions of all services: are they safe, effective, caring, responsive to people's needs, and well-led? Where we have a legal duty to do so we rate services’ performance against each key question as outstanding, good, requires improvement or inadequate.
Throughout the inspection, we took account of what people told us and how the provider understood and complied with the Mental Capacity Act 2005.