About the service University Care 3 is a care home registered to provide accommodation and personal care for up to five people in one adapted building. The service supports people living with learning disabilities, complex needs and mental health needs. At the time of our inspection three people were living at the service.
People’s experience of using this service and what we found
People received their prescribed medicines on time and staff received training to ensure they managed medicines safely. There were enough staff to provide support to safely meet people’s needs. People were protected from the risk of harm and staff understood how to recognise potential abuse and what action to take to keep people safe. Staff had been recruited safely.
People made choices about how they wanted to be supported and how they liked to spend their time. Staff supported people to make choices about their care and their views were respected. People and their advocates were involved in the planning and reviewing of their care. Where people had concerns, they were supported to voice these and management responded and acted upon any concerns voiced.
Systems were in place to assess, monitor and improve the quality of the service. People told us they felt their views were listened to in order to improve the service. The registered manager worked in partnership with other professionals to ensure people received the care they needed.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice. Where their liberty was restricted, this had been identified and action taken to ensure this was lawful. People received support and had access to advocacy and health care services. Staff received training to ensure they could work effectively in their roles.
We expect health and social care providers to guarantee autistic people and people with a learning disability the choices, dignity, independence and good access to local communities that most people take for granted. Right Support, right care, right culture is the statutory guidance which supports CQC to make assessments and judgements about services providing support to people with a learning disability and/or autistic people.
The service was able to demonstrate how they were meeting the underpinning principles of Right support, right care, right culture. People’s support focused on them having opportunities to gain new skills and become more independent. People were supported to make positive decisions in order to improve their outcomes.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
This service was registered with us on 09/11/2020 and this is the first inspection.
Why we inspected
This was a planned inspection since the service registered with us.
We looked at infection prevention and control measures under the Safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to COVID-19 and other infection outbreaks effectively.
Follow up
We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.