We carried out a review of the data available to us about Orchid Supported Living - Birmingham on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Orchid Supported Living - Birmingham, you can give feedback on this service.
CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where people do receive personal care we also consider any wider social care provided.
People's experience of using this service and what we found
One person received support from the service on the day of the inspection. We must protect the person's rights to a private life so the report will provide an overview rather than specific examples.
People were safe. Staff knew of the provider’s safeguarding processes and what they should do if they had concerns. People took their medicines safely. Staffing levels were adequate to meet people's needs. Infection prevention and control systems were in place.
People were encouraged to have choice and control of their life and were supported in the least restrictive way possible and in their best interests.
People received kind and respectful support. Their privacy, dignity and independence were maintained. People were involved in decisions about their support and life.
People were supported to have interests, build and develop social skills and maintain contact with their family.
Audits were undertaken to monitor the support provided.
People, their relatives and staff were able to give feedback about the care and support provided.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Why we inspected
The service was registered with us on 17/09/2020 this was the first inspection to give a rating.
Follow up
We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.