Ghosh Medical Group

Updated 11 April 2023

Ghosh Medical Group is registered with CQC as an independent consulting doctors service also providing slimming clinic treatments. The service is owned and run by the provider Ghosh Medical Limited.

The service is located in Rodney Street, Liverpool, L1 9ED. The website address is: - www.ghoshmedicalgroup.com

The service is registered with CQC to provide the following regulated activities: Diagnostic and screening procedures, Services in slimming clinics, Treatment of disease, disorder or injury, Family Planning and Surgical Procedures.

Services to patients include consultation, investigation and treatment. Services are available to both adults and children.

The service also offers services which are outside the scope of CQC registration. This includes a range of aesthetic procedures and services provided to patients under arrangements made by their employer, such as medicals.

The provider has a number of clinical professionals who work at the service under practising privileges. This includes dermatology, cardiology, audiology, gynaecology and psychiatry. Practising privileges is the agreement between Ghosh Medical Services and the individual medical professionals to provide specified services.

The provider also referred patients to external services registered with CQC for investigations, care and treatment, for example, ultrasound scanning services and withdrawal from addictive medication.

The service operates Monday to Saturday from 9am to 7pm. All appointments are pre-bookable.

How we inspected this service

Our inspection included:

• Conducting staff interviews
• Reviewing records
• Observations
• Requesting evidence from the provider.
• Site visits.

Updated 11 April 2023

The service is rated as good overall. (Previous inspection June 2021 rated good overall).

We carried out an announced focused inspection on 10 January 2023 and 6 February 2023 at Ghosh Medical Group due to concerns we had been made aware of. The key questions are rated as:

Safe - good

Effective - good

Well-led – good

The ratings for Caring and Responsive were carried over from the previous inspection in June 2021.

The full reports for previous inspections can be found by selecting the ‘all reports’ link for Ghosh Medical Group on our website at www.cqc.org.uk

Ghosh Medical Group is registered with CQC under the Health and Social Care Act 2008 in respect of some, but not all, of the services it provides. There are some exemptions from regulation by CQC which relate to particular types of regulated activities and services, and these are set out in Schedule 1 and Schedule 2 of The Health and Social Care Act 2008 (Regulated Activities) Regulations 2014. Ghosh Medical Group provides a range of services some of which are not within CQC scope of registration such as non-surgical cosmetic interventions and services provided to patients under arrangements made by their employer. Therefore, we did not inspect or report on these services.

The registered manager for the service is Dr Arun Ghosh. A registered manager is a person who is registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.

Our key findings were:

• The service provided care in a way that kept patients safe and protected them from avoidable harm.
• Patients received effective care and treatment that met their needs. The service organised and delivered services to meet patients’ needs.
• Staff reported that they felt well supported and that there was good communication about issues affecting the running of the service.

The areas where the provider should make improvements are:

• Check emergency equipment and medication weekly as recommended by the Resuscitation Council UK guidelines.
• Maintain a record of on-going checks of healthcare professionals’ registration.
• Review how recruitment records are retained so that they are accessible at all times.
• Continue to document the role specific induction for new staff employed.
• Advertise the chaperone policy on the website.
• Review the management of complaints to ensure there is consistency to the responses provided to patients and that they are fully investigated to enable learning to be identified.
• Document risk assessments in a timely manner.

Dr Sean O’Kelly BSc MB ChB MSc DCH FRCA

Chief Inspector of Hospitals and Interim Chief Inspector of Primary Medical Services