About the service Cherryhurst is a residential service providing care for up to five people aged between 16 to 30 with complex mental health needs. At the time of our inspection, four people were living at the service.
People received care from a team of residential support staff based at Cherryhurst. This was supported by a multi-disciplinary mental health team based at a nearby ‘hub’. The role of this team was to support and advise the residential team and to provide clinical and therapeutic support to the people living at Cherryhurst.
People’s experience of using this service and what we found
The care delivered to people was person centred. Without exception, people we spoke with were positive about the care provided and told us how this helped them to plan a future of independence. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Risks to people’s physical and mental health were safely identified, monitored and reviewed. This included where people needed support with prescribed medicines. There were positive working relationships with professionals responsible for peoples care and people living at the service were fully involved in making decisions affecting all areas of their life.
People were also supported to maintain relationships with friends and family; and encouraged to participate in leisure activities which were important to them. Educational needs were also considered and people were supported to enrol at local colleges.
Checks were in place to ensure the safe recruitment of all workers at Cherryhurst. Staff described a positive culture of working and felt supported by their immediate managers and the wider provider’s clinical team.
Effective systems were in place to assess and monitor the safety and quality of the service. This was overseen by the registered manager.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
This service was registered with us on 28 September 2020 and this is the first inspection.
Why we inspected
This was a planned inspection to provide Cherryhurst with its first CQC rating.
We looked at infection prevention and control measures under the Safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to COVID-19 and other infection outbreaks effectively.
Follow up
We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.