About the serviceRushyfields Residential and Nursing Home is a care home registered to provide accommodation and nursing and personal care for up to 41 people. There were 41 people using the service at the time of our inspection. The home is purpose built and provides accommodation to older people and people living with dementia over two floors.
People’s experience of using this service and what we found.
Feedback we received from people who used the service and their relatives was positive.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests, the policies and systems in the service supported this practice. The service adopted least restrictive practices supported by appropriate training underpinned by a positive behaviour approach. Each person had a positive behavioural plan that described de-escalation and support strategies that staff had to follow to respond to distress. Staff helped people to make decisions using methods that reflected people’s communication styles and preferences. People were supported to take part in meaningful activities either in a group or individually.
Medicines were administered safely and records regarding people’s medicines were completed effectively. People received the medicines they needed to support their health needs. The registered manager closely monitored the use of any ‘when required’ (known as PRN) medicines. These were managed in an individualised way.
Infection prevention control practices were in place. All essential visitors had to wear appropriate personal protective equipment (PPE). Additional cleaning of all areas and frequently touched surfaces was in place.. Training included putting on and taking off PPE, hand hygiene and other COVID-19 related training.
There were systems in place for communicating with people, their relatives and staff regarding peoples care and support. The environment was clean, safe and maintained to a good standard and had been adapted to meet people’s needs.
Individualised risk assessments were in place to ensure people could take risks safely. Staff were confident about how to raise concerns to safeguard people. Robust recruitment and selection procedures ensured suitable staff were employed. The service had enough appropriately skilled and trained staff to meet people’s needs.
Rating at last inspection
This service was registered with us on 15 September 2020 and this is the first inspection.
The last rating for this service under the previous provider was Good (published 19 September 2018)
For more details, please see the full report which is on the Care Quality Commission’s website at www.cqc.org.uk
Why we inspected
This inspection was prompted by a review of the information we held about this service.
We looked at infection prevention and control measures under the Safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to COVID-19 and other infection outbreaks effectively.
Follow up
We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.