We carried out a review of the data available to us about Montague Court on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Montague Court, you can give feedback on this service.
Montague Court is a mental health supported living complex providing personal care to up to 20 people living in their own individual flats based across two buildings. The service provides support to men aged between 18 and 65. At the time of our inspection there were 19 people using the service. Of these three were receiving support with personal care. Montague Court is made up of two buildings on the same site. Each building has 10 individual flats and people are tenants of a housing association. There are no communal areas for people. Staff have an office and staff room in one building.
People’s experience of using this service and what we found
Staff understood the needs of people well and how to keep them safe. Risks relating to individuals had been assessed and well managed. Medicines were administered safely with people supported to do this independently where appropriate. Staffing levels were good, and the service did not use agency staff. Staff wore appropriate Personal Protective Equipment (PPE) in line with government guidance.
The registered manager ensured staff were suitably recruited, trained and supported so they could do their roles well. People were supported to be fully independent where appropriate and to have maximum choice and control of their lives. Policies and systems were in place to ensure people received support in the least restrictive way possible.
Staff provided care which was person-centred and encouraged people to live independently in their own flats.
Staff ensured the support provided was responsive to people’s individual needs. Care plans were developed in partnership with people to ensure they followed people’s preferences, religious and cultural beliefs and values. Staff respected people’s preferred ways of communicating and referred to people by their chosen names.
The registered manager had systems and processes to learn from incidents and events which affected the service. They had contingency plans which covered emergencies such as staff sickness. Staff felt well supported and spoke highly of the registered manager. There were processes to monitor the quality of care provided.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection and update
The last rating for this service at the previous premises was good (published 06 December 2016). It was reregistered at its current premises on 21 January 2021.
Why we inspected
This inspection was prompted by a review of the information we held about this service.