We carried out a review of the data available to us about Brackley Care Home on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Brackley Care Home, you can give feedback on this service.
Brackley Care Home is a residential care home providing personal and nursing care for to up to 66 people. The service provides support to younger and older people with a diagnosis of dementia, mental health and/or physical disabilities. At the time of our inspection there were 35 people using the service.
People’s experience of using this service and what we found
Medicine administration was not consistently recorded regarding as required medicines, the registered manager was aware of this and immediately put strategies in place to mitigate the risk of this occurring again. People were supported to have their medicines as prescribed by staff who had been trained and assessed as competent.
People were protected from known risks. However, records were not always completed to evidence this. Risk assessments were completed, and strategies identified to mitigate these risks. Staff understood safeguarding and how to recognise and report any concerns of potential abuse.
Staff were safely recruited, inducted and trained to meet people's needs. Adequate staffing levels were observed.
People were supported by staff who knew them well and had the information required to meet their needs. People and relatives were all consistently positive about the staff and the support they received.
Care plans contained person centred, detailed information to support staff in understanding the person's individual holistic needs. People’s likes, dislikes, preferences, choices and life history had been recorded.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
People’s communication needs were assessed and when required, information had been presented in a different format to meet people’s needs. Such as, large print or easy read.
Staff supported people to access healthcare services as required. Any specialist support was recorded, and actions completed.
People were supported to access activities, outings and celebrations. Friend and relatives were welcomed into the service and people were supported to maintain relationships.
People were protected from infections. Staff wore appropriate personal protective equipment, the home was regularly cleaned and the registered manager followed government guidance on COVID-19.
The registered manager had systems and processes in place to make improvements to the service and gain people, relatives and staff views. There was an improvement plan in place and action plans were completed when any concerns were identified. People, relatives and staff knew how to complain.
Governance systems were in place to ensure people were supported in a dignified person-centred way by staff who understood and respected people.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
This service was registered with us on 16 November 2020 and this is the first inspection.
Why we inspected
This was a planned inspection.
We looked at infection prevention and control measures under the Safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to COVID-19 and other infection outbreaks effectively.
Follow up
We will continue to monitor information we receive about the service, which will help inform when we next inspect.
We found the following examples of good practice.
People were supported by staff who had received infection, prevention and control (IPC) training, had their competencies assessed and reviewed regarding donning and doffing. All staff wore appropriate personal protective equipment (PPE). Uniforms were changed before and after each shift at the service.
The service was cleaned to a high standard, cleaning of all areas had been completed hourly. The home was well laid out and supported support social distancing. The home appeared clean with no odours.
The provider's infection control policy was up to date and the registered manager completed regular IPC audits to maintain oversight and ensure correct procedures were in place and being completed. The service completed a programme of regular testing for people, staff and visitors according to Government guidance.
Risk assessments had been completed and mitigating strategies were in place for people and staff regarding individual risk factors of COVID-19.
The provider had an admissions policy in place, and we found evidence this was being followed. People were supported to self-isolate as required.
People were supported to stay in contact with friends and family. The service had multiple rooms for visiting and external areas to meet outside.