Bedhampton Nursing Home and Specialist Care Unit

Updated 29 January 2024

Bedhampton Nursing Home and Specialist Care Unit is a nursing home providing accommodation and personal care for up to 49 people. They are registered to support older people and younger adults with a physical disability, sensory impairment and dementia. We carried out our on-site assessment on 26, 27 and 29 February 2024; off site assessment activity started on 5 March and finished 20 March 2024. At our last inspection we found breaches of the regulations in relation to safe care and treatment and the governance of the service. At this assessment we found improvements had been made and the provider was now meeting regulations. The provider had developed a new management team who people, relatives and staff were positive about. A range of quality assurance systems were in place, and these were used effectively to ensure people received safe and high-quality care. The rating has changed from requires improvement (published 20 May 2023) to good.

Updated 29 January 2024

People were overall happy with the service they received at Bedhampton Nursing Home. Comments included, “I am well looked after.” and “All in all, this place is the best.” People said they felt safe and able to talk with staff if they had any concerns. For example, 1 person said, “I feel safe here, it’s a whole new experience.” Another person said, “If I needed to raise a concern, I would speak to the nurse in charge. I think they would listen.” People said they had been involved in their care planning and confirmed staff met their needs well. There were mixed views about staffing levels, but people were complimentary about the skills and competence of staff.