We carried out a review of the data available to us about J24 Resourcing Limited on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about J24 Resourcing Limited, you can give feedback on this service.
J24 Resourcing Limited is a domiciliary care service. It provides care for people living in their own houses and flats in Derbyshire. People are supported in their own homes so that they can live as independently as possible. CQC regulates the personal care and support. There were four people who received personal care at the time of the inspection. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided.
People’s experience of using this service and what we found
Arrangements were in place for medicines to be managed safely and care staff had their competency to administered medicines checked. Care staff understood any risks to people and what actions were required to keep people safe. Care staff recruitment processes checked staff employed were suitable for the role. Sufficient staff were deployed to ensure people received care from consistent staff members who they knew. Infection, prevention and control risks were managed in line with good practice. Systems were in place to help protect people from the risk of abuse and harm.
Assessment processes were in place to help ensure people received effective care and any equality characteristics assessed and met. Care staff received training and on-going supervision and support in areas relating to people’s care needs. People’s nutritional and hydration needs were assessed and provided for. The service worked with other agencies so that people could access the healthcare services and support they needed.
People were supported to have maximum choice and control of their lives and care staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
People were well-treated and supported. People’s views and decision about their care were known and respected. People’s privacy and dignity was promoted, and people were supported to be as independent as possible.
People received personalised and responsive care. Their choices were respected, and they remained in control of their care decisions. Care was regularly reviewed to ensure it remained responsive. People’s interests and hobbies were known about by care staff who helped people enjoy these. This helped to reduce social isolation for people. No complaints about the service had been received and there were system in place to manage any complaints should they be made. People’s communication needs were assessed.
Systems were in place to assess the quality and safety of services. Staff understood about their job roles and the policies and procedures of the service. People, their relatives and care staff were engaged in the service. The service worked well in partnership with others. The service had policies in place, including for the duty of candour, to help ensure the service would be run with an open and honest approach.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
This service was registered with us on 29 October 2020 and this is the first inspection. The service has not operated continuously since it first registered. It re-started providing personal care in December 2021.
Why we inspected
This was a planned inspection based on the date of registration.
Follow up
We will return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.