7 December 2022
During a routine inspection
Cedars Place Care Home is a residential care home providing personal care to up to 63 people. The service is a large 2 storey building with a large secure garden. There are 2 units; these included some local authority ‘bridging’ beds for people discharged from hospital before they are able to either move into the care home or return home. At the time of our inspection there were 55 people using the service. At the time of our inspection 7 people had nursing needs.
People’s experience of using this service and what we found
This was an outstanding service. People and relatives spoke highly of the culture and leadership of the service and the care people received from staff. The leadership team and staff, consistently looked for new opportunities support people to maximise their quality of life and independence in a exceptionally person centred way.
The provider had gone to extra measures to forge strong links within the local communities to support people living at the home to lead fulfilling lives. Staff worked effectively alongside other health professionals to support people’s health and wellbeing and professionals feedback the positive impact the home had on peoples wellbeing.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Risks to people’s safety were assessed and monitored and there were systems in place to safeguard people from the risk of abuse. Processes were in place to manage people’s medicines safely and staff had received medicines training. The provider monitored the deployment of staff across the service to ensure there were enough staff available to support people’s needs.
The provider had implemented safe infection prevention and control processes. Staff had access to appropriate personal protective equipment [PPE] and had receiving training in the management of infection control risks.
Staff were safely recruited and received an induction when starting in their role. Staff completed a range of relevant training to support their understanding of people’s needs and told us they felt supported and valued by the management team.
The provider had effective systems in place to monitor the quality and safety of the service and people, relatives and staff felt comfortable raising any concerns and giving feedback.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
This was the first rated inspection of this service since the new provider had taken over in 21 October 2020. We carried out an inspection of the designated setting accommodation in January 2021 to ensure it was fit for purpose. This was part of the building the provider made available to care for people who had been discharged from hospital before returning home or back to a care home.
The last rating for this service under Q H The Cedars Limited was requires improvement. The report was published 05 June 2019.
Why we inspected
The inspection was prompted in part due to concerns received about an incident. A decision was made for us to inspect and examine those risks.
Follow up
We will continue to monitor information we receive about the service, which will help inform when we next inspect.