We carried out a review of the data available to us about Nether Hall Care Home on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Nether Hall Care Home, you can give feedback on this service.
Nether Hall Care Home is a residential care home providing personal and nursing care to 38 people at the time of the inspection. The service can support up 40 people.
People’s experience of using this service and what we found
People were provided with person centred care that met their preferences and wishes delivered by kind and compassionate staff. People had their dignity and privacy upheld and were treated respectfully.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
People and relatives were involved in care planning and had opportunity to express their views through care reviews and quality assurance processes. The service ensured families were regularly updated about the care and treatment of their loved ones.
People’s day to day lives were enhanced with access to a range of activities. The environment had been refurbished to a high standard.
The service was well-led. The provider and registered manager had full oversight of the service and took prompt action when things went wrong.
Staffing levels ensured people received timely care. Staff were recruited safely and were competently trained and experienced to carry out their roles to provide safe care.
People’s needs were assessed and risks to their health and wellbeing were managed safely. People were safe and protected from harm and abuse. Medicines were administered as prescribed and people were well nourished.
We were assured that the provider had sufficient infection, prevention and control measures in place.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
The last rating for the service under the previous provider was good, (published on 12 February 2020).
Why we inspected
This inspection was prompted by a review of the information we held about this service.
We looked at infection prevention and control measures under the Safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to COVID-19 and other infection outbreaks effectively.
You can read the report from our last comprehensive inspection, by selecting the ‘all reports’ link for Nether Hall on our website at www.cqc.org.uk.
Follow up
We will continue to monitor information we receive about the service, which will help inform when we next inspect.