We carried out a review of the data available to us about Cheadle Manor Care Centre on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Cheadle Manor Care Centre, you can give feedback on this service.
Cheadle Manor Care Centre is a residential care home providing personal and nursing care for up to 68 people. The service provides support to older people who require nursing care due to health conditions and those living with dementia. At the time of our inspection there were 65 people using the service.
Cheadle Manor Care Centre is a purpose-built service providing care across three separate floors which have their own communal living and dining areas, adapted bathrooms and single bedrooms. One unit provides mainly residential care, a second unit supports people living with dementia and a third unit provides primarily nursing care. There are shared kitchen and laundry areas and a secure outside garden.
People’s experience of using this service and what we found
People felt safe. Their needs were assessed, and risks mitigated by staff as much as possible. Staff were safely recruited and there were generally enough staff to meet people’s needs. The service was clean and tidy, and staff were following the relevant guidance regarding infection prevention and control. We found medicines were managed safely across the home.
Staff received the training and support they needed to complete their role. People were well supported to eat and drink and told us the food was good. The environment was adapted to meet people’s needs and staff supported people to access health services where needed.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
People told us staff were kind and respectful and independence was promoted. People were encouraged to make decisions for themselves and involved in developing care plans.
Care was delivered which was personalised and adapted to meet people’s individual needs. People felt able to raise concerns and make complaints and felt any issues would be addressed. There were a variety of activities for people to access. People were kindly supported when they reached the end of their life with a focus on keeping them comfortable.
The registered manager was responsive to feedback and a variety of tools including audits and checks were used to ensure the quality of the service. People, families and staff were encouraged to feedback their views and this information; together with complaints, and analysis of accidents and incidents was reviewed for themes and trends and to drive improvement and ensure lessons were learnt.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
This service was registered with us on 17 December 2020 and this is the first inspection.
Why we inspected
This inspection was prompted by a review of the information we held about this service.
We looked at infection prevention and control measures under the Safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to COVID-19 and other infection outbreaks effectively.
Follow up
We will continue to monitor information we receive about the service, which will help inform when we next inspect.