• Hospital
  • NHS hospital

St George's Hospital (Tooting)

Overall: Requires improvement read more about inspection ratings

Blackshaw Road, Tooting, London, SW17 0QT (020) 8672 1255

Provided and run by:
St George's University Hospitals NHS Foundation Trust

Important: This service was previously managed by a different provider - see old profile

Report from 12 December 2024 assessment

Ratings

  • Overall

    Requires improvement

  • Safe

    Requires improvement

  • Effective

    Requires improvement

  • Caring

    Good

  • Responsive

    Requires improvement

  • Well-led

    Requires improvement

Our view of the service

St George’s Hospital in Tooting, London, is the main hospital site of St George’s University Hospitals NHS Foundation Trust. The trust serves a population of 1.3 million across Southwest London. A large number of services, such as cardiothoracic medicine and surgery, neurosciences and renal transplantation are provided and the trust also covers significant populations from Surrey and Sussex, totalling around 3.5 million people. St George’s University Hospitals NHS Foundation Trust employs around 9000 whole time equivalent (WTE) members of staff with approximately 3,400 working at St George’s Hospital. Urgent and Emergency Care was last inspected in 2019 when it was rated Requires Improvement overall. We carried out a very focussed, unannounced assessment of Urgent and Emergency Services on the 6th March during business hours, and 8th March, 2024 out of hours. This assessment was prompted in part by notification of two separate incidents, following which the service users died. The incidents are subject to further investigation by CQC as to whether any regulatory action should be taken. As a result, this assessment did not examine the circumstances of the incidents. However, the information shared with CQC about the incidents indicated potential concerns about the management of the risk of falls from height. This assessment examined those risks.