Updated 17 November 2021
North Staffordshire Combined Healthcare NHS Trust was established in 1994. The Trust provides services across North Staffordshire and the city of Stoke on Trent to a population of 464,000 people. The Trust provides a range of inpatient and community mental health services to adults, older people and children. From the 1 December 2018, the trust integrated two primary care GP practices into its portfolio. The Trust took over responsibility for the staff and assets of the two practices. The practices lead GP maintained responsibility for the General Medical Services contract. This development reflected the Trust’s ambition to be an integrator of local services in line with plans of the Sustainability and Transformation Partnership to create an integrated care system. The Trust’s main NHS partners are the two clinical commissioning groups (CCGs), North Staffordshire CCG and Stoke on Trent CCG.
The Trusts’ primary care directorate senior leadership team included a clinical director, supported by the clinical lead for Moorcroft Medical Practice and the Moss Green Surgery GP practices, a senior service lead, senior operational manager and GP contact holder, all of these roles reported to the Trusts’ deputy director of operations responsible for all five of the Trusts directorates.
The provider is registered with the Care Quality Commission to deliver the regulated activities; diagnostic and screening procedures, maternity and midwifery services and treatment of disease, disorder or injury and surgical procedures. These are delivered from both sites and patients can access services at either site.
Moorcroft Medical Centre is located in Stoke on Trent at, Moorcroft Medical Centre, 10 Botteslow Street, Stoke-on-Trent, ST1 3NJ. The other practice site is located at: Moss Green Surgery, Bentilee Neighbourhood Centre, Dawlish Drive, Stoke-on-Trent, ST2 0EU.
Information published by Public Health England shows that deprivation within the practice population group is in the lowest decile (one of 10). The lower the decile, the more deprived the practice population is relative to others.
According to the latest available data, the ethnic make-up of the practice area is 8% Asian, 86.6% White, 2.1% Black, 2.2% Mixed, and 1.1% Other.
The practice team provide cover at both practices. Staffing within the primary care directorate included:
- A Senior Service Lead for primary care
- A Clinical Lead for primary care
- Advanced Nurse Practitioners (ANP) 4.37 Whole time equivalent (WTE)
- GPs WTE 5.46 (including one WTE vacancy, currently out for recruitment)
- Practice Nurse 2.21 WTE
- An advanced pharmacist
- An assistant practitioner
- An Urgent Care Practitioner (UCP)
- Healthcare support worker 0.54 WTE
- A Senior Operations Manager 0.70 WTE
- IT Manager 0.75 WTE
- Operations Manager 1.96 WTE
- Team Administrator 2.0 WTE (new role, currently out to recruitment)
- Medical receptionists/admin/secretaries 7.67 WTE
- Medical Receptionist 9.66 WTE (including 1.66 WTE vacancy, currently out to recruitment)
- Primary Care Services Clinical Coder 2.98 WTE
- Support Services Supervisor 1.00 WTE (including vacancy 0.58, currently out to recruitment)
- Support Services Assistant 2.09 WTE
Due to the enhanced infection prevention and control measures put in place since the Covid -19 pandemic and in line with the national guidance, most GP appointments were telephone consultations. If the GP needs to see a patient face-to-face then the patient is offered a choice of either the main GP location or the branch surgery.
Extended access is provided locally provided by North Staffordshire GP Federation, where late evening and weekend appointments are available. Out of hours services are provided by Staffordshire Doctors Urgent Care, accessed via NHS 111.
Further information regarding the practice can be found on the practice website: www.moorcroftmedical.com