- NHS mental health service
Archived: St Helens
All Inspections
12, 22 February and 4 March 2013
During a routine inspection
We were accompanied by an MHAC only during the second visit to Taylor ward. A third visit to the service to discuss the concerns that were raised following the inspection on Iris ward took place in between.
As mentioned above the comments received during the visit to Iris ward were generally negative. These are being addressed as a separate issue and CQC will monitor the outcome. The patients on Iris ward did make positive comments about some of the staff and they named those who they said went the extra mile and helped the patients as much as they could.
Due to their illness the patients we spoke with on Taylor ward were not able to comment on the care they were receiving to any great detail, comments included, 'The staff are ok' or general comments such as 'The food is good.'