The Care Quality Commission
  • Community
  • Community healthcare service

Archived: Smithdown Children's NHS Walk in Centre

Smithdown Road, Liverpool, Merseyside, L15 2LQ

Provided and run by:
Liverpool Community Health NHS Trust

Important: This service was previously managed by a different provider - see old profile
Important: This service is now managed by a different provider - see new profile

All Inspections

29 November 2012

During a routine inspection

We spoke with the parents of ten children who were using the service. Several parents told us they had used the Walk in Centre (WIC) before and had always been happy with the service they had received. They told us they had felt safe at the WIC and had had a lot of trust in the staff that worked there. One parent who used the service for the first time told us they had been really impressed and would definitely use it again.

Other parent's comments included:

'Everybody here are fantastic, I don't know what I would do without this place'

'They put you at ease and have always carried out thorough examinations and explained everything to you'.

'We are so lucky to have this walk in centre because it is so hard to get an appointment with my doctor'.

'I travel a long way to come here because it is so good, I have used it quite a few times for all my children and have only good things to say about it'.

'I trust the staff one hundred per cent I know my child is safe here'.