The Care Quality Commission

Archived: 3 Mill Close

3 Mill Close, Cawston Road, Aylsham, Norfolk, NR11 6LZ

Provided and run by:
Norfolk Community Health and Care NHS Trust

All Inspections

15 February 2012

During a routine inspection

People who used the service had complex needs and frequently significant communication difficulties. People using the service at the time of our visit were unable to tell us about their experiences.

We spoke with one carer who was very positive about the service provided at Mill Close. They said that the service was valued and that they were confident that staff would provide appropriate care and keep families informed. They also told us that the person they cared for enjoyed their respite visits and that they were relaxed. They described the service as very accessible and said that staff were always welcoming and flexible in the way they worked.