14 February 2013
During a routine inspection
Staff received appropriate training to enable them to provide the support to people that they needed. They had the knowledge and skills needed to protect people from possible abuse. Staff worked closely with people who use the service to identify the outcomes they wished to achieve. People were offered choices in relation to the support available to them. The provider regularly monitored the service to make sure that an appropriate standard of care and support was provided to people who use the service.