Background to this inspection
Updated
22 June 2020
CQC temporarily suspended all routine inspections on 16 March 2020 to support and reduce the pressure on health and social care services during the COVID-19 pandemic. CQC, as well as providers, want to be able to prioritise keeping people safe during this time.
This inspection was already underway at the time of the suspension and therefore could not be completed in the usual way. This report includes the findings from the completed service level inspections, but the well-led inspection was not completed.
CQC is only able to update findings on well-led at the overall trust level or update the other trust-level ratings when we have inspected the well-led component. As a result, the ratings for the overall trust and five key questions included in this report are from a previous inspection.
Updated
22 June 2020
Our rating of the trust stayed the same. We rated it as good.
Community health inpatient services
Updated
1 May 2024
Royal Surrey Foundation NHS Trust operated both Milford and Haslemere Hospitals. Both hospitals had two wards that provided community inpatient care for older adults. Haslemere Hospital had 16 beds and Milford Hospital had 30 beds.
We assessed a limited number of quality statements from the safe, effective, responsive and well-led key questions and found good practice in these areas. This was the first inspection of these hospitals. We did not rate the Hospitals as we did not assess enough quality statements in each key question to provide a rating.
We conducted this assessment as part of our NHS Well-led inspections. We assessed 6 quality statements over safe, effective, responsive and well-led.
At this inspection we found that there were low vacancy rates at the hospitals and enough staff were on duty to meet patients’ needs. There were good policies and procedures in place around medication management, that staff followed. Staff completed care plans for all patients. Staff told us they had useful links with other organisations which helped ensure patients could be discharged or transferred as needed. There were monthly clinical governance meetings in place to review the care provided and learn from any incidents that occurred.
However, medical gas stores were originally designed for cylinder sizes no longer held by the service, however gas storage was owned and managed by the landlord. The prescriptions for oxygen, we reviewed, did not include a target oxygen saturation rate.