Community Health and Eyecare (CHEC) was established in 2012 as a provider of NHS eyecare outside of the hospital setting. Over the past three years, CHEC has expanded to having over 300 employees and servicing 300,000 patients across the country in 2022.
New Cross Surgical Centre is one of the CHEC locations and was registered with CQC on 19/05/2021. The regulated activities undertaken at the location are:
- Diagnostic and Screening Procedures
- Treatment of disease, disorder or injury
New Cross Surgical Centre provides surgical cataract procedures where patients are referred only from the NHS. It is part of a provider that is situated all over the UK with the head office based in Preston. New cross surgical centre provides consultations, examinations and treatments for patients aged 18 years and above for the treatment of cataracts, they also provide yttrium aluminium garnet laser (YAG) service to a small population of its patients, which assists with post cataract treatment if required.
There has been a registered manager in post since the service registered with CQC in October 2021. We inspected this surgical service using our comprehensive inspection methodology, carrying out an unannounced site visit on 10 January 2023. During the inspection we visited reception areas, waiting areas, treatment rooms and consultation rooms. We spoke with four staff members, including the registered manager and reviewed a range of information provided to us. We were able to speak with four patients and reviewed patient feedback forms.
The key questions we asked during this inspection were, was it safe, effective, caring, responsive and well led. We have not previously inspected or rated this service since it was registered in 2021.
We rated this service Good overall.