Elvaston Lodge Nursing Home

On this page

• Overview
• Assessing needs
• Delivering evidence-based care and treatment
• How staff, teams and services work together
• Supporting people to live healthier lives
• Monitoring and improving outcomes
• Consent to care and treatment

Effective -This key question has been rated Good. This meant people's outcomes were consistently good, and people's feedback confirmed this. People's needs were assessed, and care and support were delivered in line with current standards to achieve effective outcomes. Mental capacity assessments had been completed in line with best practice. People were supported to make choices and staff were skilled in identifying the needs and preferences of people who had difficulty communicating.

This service scored 75 (out of 100) for this area. Find out what we look at when we assess this area and How we calculate these scores.

People and their relatives confirmed they were involved in planning their care. One person told us of the support they had received from the staff team since moving into the home. They told us, “If it wasn’t for the staff here I don’t know what I would have done. They have been marvellous and helped me to sort out the support I need.”

The registered manager ensured people’s needs were regularly assessed and we saw people, their relatives and external professionals were involved in their reviews of care. Staff understood people’s individual needs and how to support them.

People's needs were assessed prior to admission to ensure their needs could be met at the home. Ongoing reviews of assessed needs ensured any changes were identified and care plans were updated to reflect this.

We did not look at Delivering evidence-based care and treatment during this assessment. The score for this quality statement is based on the previous rating for Effective.

We did not look at How staff, teams and services work together during this assessment. The score for this quality statement is based on the previous rating for Effective.

We did not look at Supporting people to live healthier lives during this assessment. The score for this quality statement is based on the previous rating for Effective.

We did not look at Monitoring and improving outcomes during this assessment. The score for this quality statement is based on the previous rating for Effective.

People were supported to make choices and staff were skilled in identifying the needs and preferences of people who were unable to verbally communicate. We saw staff explaining to people what they were doing before they began supporting them and gaining their consent whenever possible. People who were able, confirmed they made their own decisions about when to rise and retire and how they spent their day.

Staff confirmed they had received training on the mental capacity act and records demonstrated this. They were able to tell us how they followed the mental capacity act in their day-to-day practice. One staff member told us, “It’s about supporting people to make decisions, some people need visual cues to help them do this.”

The provider was working in line with the Mental Capacity Act. Mental capacity assessments and best interest decisions were detailed and had been completed in line with best practice. Where people were deprived of their liberty, Deprivation of Liberty Safeguards were in place or applied for and people were supported in line with their agreed plans.