Elvaston Lodge Nursing Home

On this page

• Overview
• Person-centred Care
• Care provision, Integration and continuity
• Providing Information
• Listening to and involving people
• Equity in access
• Equity in experiences and outcomes
• Planning for the future

Responsive-This key question has been rated Good. This meant people's needs were met. People's support needs were clearly identified and guidance for staff was detailed and centred around people's individual needs and preferences. People's needs were regularly reviewed, and support was adjusted as required. People were supported to maintain relationships and follow their hobbies and interests.

This service scored 75 (out of 100) for this area. Find out what we look at when we assess this area and How we calculate these scores.

We did not look at Person-centred Care during this assessment. The score for this quality statement is based on the previous rating for Responsive.

We did not look at Care provision, Integration and continuity during this assessment. The score for this quality statement is based on the previous rating for Responsive.

We did not look at Providing Information during this assessment. The score for this quality statement is based on the previous rating for Responsive.

We did not look at Listening to and involving people during this assessment. The score for this quality statement is based on the previous rating for Responsive.

We did not look at Equity in access during this assessment. The score for this quality statement is based on the previous rating for Responsive.

People confirmed they were involved in reviews of their care and in activities at the home. One person told us, “I like the activities and join in when I want to.”

Staff considered what support people might require to participate in activities, to ensure they were able to have a good experience and overcome any potential barriers. We saw throughout the day a variety of activities were available to people.

People’s views were sought, and we saw people were involved in decisions about activities and entertainment in the home. People were supported to spend time with the those that were important to them.

We did not look at Planning for the future during this assessment. The score for this quality statement is based on the previous rating for Responsive.