- Independent mental health service
St Matthews Hospital
Report from 19 December 2024 assessment
Contents
Ratings - Long stay or rehabilitation mental health wards for working age adults
Our view of the service
St Matthews hospital is a low secure, high dependency rehabilitation unit, and is part of the St Matthews healthcare group. The hospital can accommodate up to 18 male patients who have severe and enduring mental illness with complex needs, who may be informal, or detained under the Mental Health Act (1983). We carried out our on-site assessment on 21 February 2024. Off site activity began on 01 March 2024 and ended on 03 April 2024. We looked at 7 quality statements; Safeguarding; Involving people to manage risks; safe environments; delivering evidence-based care and treatment; Independence, choice and control; Equity in experiences and outcomes and Learning, improvement and innovation. We identified that managers had failed to adequately mitigate against some specific ligature risks areas within the hospital, for some patients with a recorded high-risk history and we will require an action plan for this.
People's experience of this service
People who use the service told us they felt happy, safe and supported at the hospital. Patients said staff took time to listen to them and discussed ongoing care and treatment with them. Patients liked the environment. One patient said the hospital had a “nice friendly feeling”. Staff treated patients with dignity and respect, were aware of individual goals and supported them to achieve these. One patient wanted to have their Section 17 leave increased. Staff discussed this with the patient and their care plan reflected how this could be achieved over time. The patient was happy with this as they knew what they could do to increase the amount of leave they had, so they could work towards this.