- Care home
Beechdale House Care Home
Report from 24 July 2024 assessment
Contents
Ratings
Our view of the service
Date of assessment 20th August 2024 to 21st August 2024. Beechdale House is a ‘care home with nursing’ providing personal care and support to older people and people living with dementia. At the time of the assessment, the service was supporting 28 people with their personal care needs. Beechdale House was last rated Requires Improvement (published 26 June 2024). This assessment has been completed following the Care Quality Commission (CQC) new approach to assessment; Single Assessment Framework (SAF). We assessed a total of 11 quality statements from the safe, caring, effective and well-led key questions and found areas of improvement since our last assessment visit, where we issued the provider with Warning Notices for Breaches of Regulations 12 and 17. Following this, we requested an action plan detailing how they intended to make improvements to ensure the safety of people living at Beechdale House Care Home. The scores for these areas have been combined with scores based on the key question ratings from the last assessment. The assessment of these 11 quality statements indicated areas of improvement in practice since the last assessment visit, our overall rating has therefore improved to ‘Good’ and the provider is no longer in breach of Regulations. We expect health and social care providers to guarantee people with a learning disability and autistic people respect, equality, dignity, choices and independence and good access to local communities that most people take for granted. ‘Right support, right care, right culture’ is the guidance CQC follows to make assessments and judgements about services supporting people with a learning disability and autistic people and providers must have regard to it.
People's experience of this service
People were supported by a sufficient number of appropriately trained staff, who understood their identified needs. People were protected from the risk of abuse by staff who treated people with respect and kindness. People and their relatives were involved in care planning, which involved relevant health and social care teams. Guidance from these teams was incorporated into people’s care plans for staff to follow. Risks for people were managed effectively in the event of an emergency, such as a fire or hospital admission. The environment and equipment used by people was being safely managed by the provider and the staff team, so it effectively met people’s needs. The provider was ensuring they refurbished the service to a high standard, to ensure it was kept clean, safe and fit for purpose.