Archived: OSJCT Bohanam House

Updated 13 March 2021

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.

As part of CQC’s response to care homes with outbreaks of coronavirus, we are conducting reviews to ensure that the Infection Prevention and Control practice was safe, and the service was compliant with IPC measures. This was a targeted inspection looking at the IPC practices the provider has in place.

This inspection took place on 10 February 2021 and was announced.

Updated 13 March 2021

We inspected OSJCT Bohanam House on the 9 and 11 October 2018. Bohanam House provides accommodation and personal care to 40 older people. At the time of our visit 39 people were using the service. This was an unannounced inspection.

We last inspected the home on 30, 31 March and 1 April 2016 and rated the service as ‘Good’. We found the service were meeting all of the relevant legal requirements.

At this inspection we found the evidence continued to support the rating of 'Good' and there was no evidence or information from our inspection and on-going monitoring that demonstrated serious risks or concerns. This inspection report is written in a shorter format because our overall rating of the service has not changed since our last inspection.

There was a registered manager in post. The registered manager was leaving the post to take up a promotion within the providers organisation. A registered manager from another home of the provider was moving to the service. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.

People enjoyed living at OSJCT Bohanam House. People and their relatives told us they were safe at the service and enjoyed active and social lives. People had access to activities which were tailored to their individual needs and preferences. People felt cared for and happy.

People were supported with their ongoing healthcare needs. Care staff supported people to access the healthcare support they required. People told us they enjoyed the food they received within the home, and had access to all the food and fluids they needed. Where people needed support to meet their nutritional needs, this support was provided.

The service worked with healthcare professionals to assist people at various stages of their life. Nursing staff had a clear focus on improving the service, including skin integrity care and the management of people’s prescribed medicines.

People were supported by staff who were supported and trained to meet people’s individual needs. Staff were supported to develop and access additional training to further improve their skills. Staff spoke positively about the support they received and felt their development was promoted.

People and their relatives spoke positively about the management of the service and felt the service was well led. The registered manager ensured people, their relatives and external healthcare professionals’ views were listened to and acted upon. The registered manager and provider had systems to assess, monitor and improve the quality of service people received at Bohanam House. The provider was implementing additional systems to drive improvements across their homes.