24 February 2022
During an inspection looking at part of the service
We found the following examples of good practice.
Up to the date of the inspection, no-one living at the service had had COVID-19.
The premises looked and smelt clean and hygienic. A person living at the home said the premises were always kept “immaculate”. The cleaners worked daily to a cleaning schedule that ensured all areas were cleaned regularly, and that there was periodic deep cleaning of different parts of the building.
There were strict procedures for visitors to reduce the risk of infection coming in. These included taking their temperature and obtaining proof of a negative lateral flow test result that day. Professionals and contractors had to show proof of full vaccination against coronavirus. People’s visitors were also encouraged to be vaccinated.
There were also procedures for obtaining test results before and after people moved in, to reduce the risk they were bringing infection into the service.
There were ample supplies of masks, gloves, aprons and hand sanitiser. Staff used these appropriately. A person who used the service confirmed staff always wore masks.
There were regular coronavirus testing regimes for staff and for people living at the service.
The registered manager and deputy manager kept abreast of current government guidance about coronavirus and COVID-19. They cascaded information to staff as necessary.
In line with government guidance, staff who showed possible symptoms of infection while at work were sent home. They could return to work on day seven, provided they had negative lateral flow test results that day and on the two preceding days. Government funding was used to meet full sick pay while they were off work.