Sk:n - Northampton Cheyne Walk

Updated 20 April 2022

Sk:n Northampton Cheyne Walk is operated by Lasercare Clinics (Harrogate) Limited. The clinic is based in the centre of Northampton and is one of 50 locations nationally within the group. As part of this inspection we only visited Sk:n Northampton Cheyne Walk. Facilities include two clinic rooms, a reception area and a main office.

The clinic provides certain procedures which are within the scope of the provider’s registration with CQC including surgical mole removal under local anaesthetic and non-surgical interventions that involve prescribing medicines.

The clinic offers other cosmetic procedures such as Botox, fillers and electrolysis which are outside the scope of the providers’ registration with CQC.

The clinic has a medical director who is the consultant. There is also a clinic manager, brand lead, receptionist and housekeeper.

The clinic is registered to provide the following regulated activities:

• Surgical procedures.

• Treatment of disease, disorder or injury.

• Diagnostic and screening procedures.

Clinic opening hours are:

Tuesday to Thursday 12pm - 8pm

Friday 10am - 7pm

Saturday 9am – 6pm

Sunday and Monday closed

Updated 20 April 2022

We carried out an announced comprehensive inspection at Sk:n Northampton Cheyne Walk on 1 March 2022.

The clinic was last inspected by CQC in December 2013.

We based our judgement of the quality of care at this service on a combination of:

• What we found when we inspected.
• Information from our ongoing monitoring of data about services.
• Information from the provider, patients, the public and other organisations.

How we carried out the inspection:

During the inspection, we visited all areas of the service. We spoke with the manager and a member of staff who was a brand lead. We also reviewed comments from patients collected by the service. We reviewed five sets of patient records.

We have rated this service as Good overall.

We found that:

• The service had good systems to ensure patients received safe and effective care and treatment.
• There was an effective system to identify and safeguard people from abuse.
• The service routinely reviewed the effectiveness and appropriateness of the care it provided. It ensured that care and treatment was delivered according to evidence-based guidelines.
• Staff involved and treated people with compassion, kindness, dignity and respect. Patient feedback received by the service supported this.
• Patients could access care and treatment within their preferred timescales.
• Staff in lead roles were visible and approachable. Staff expressed positive views on their working relationships with managers.
• There was a strong focus on continuous learning and improvement and staff’s professional development.

Dr Rosie Benneyworth BM BS BMedSci MRCGP

Chief Inspector of Primary Medical Services and Integrated Care