About the service: Riverside provides accommodation, care and support for up to nine people who experience learning disabilities and/or autistic spectrum disorder. There were nine people living at Riverside on the day of the inspection visit.
The service worked within the principles and values that underpin Registering the Right Support and other best practice guidance. This ensured that people could live as full a life as possible and achieve the best possible outcomes. The principles reflect the need for people with learning disabilities and/or autism to live meaningful lives that include control, choice, and independence.
People’s experience of using this service:
• People received safe and effective care.
• People were involved in planning and reviewing the care and support they received.
• People were supported to develop their independence whilst remaining safe.
• Staff knew how to recognise and report issues of concern and potential abuse.
• Staff were well trained and supported to provide personalised care.
• Staff understood people’s choices and preferences and how to support them with decision making.
• The registered manager promoted a culture of openness and partnership working in which everyone’s views and opinions were respected.
• There were clear systems in place to monitor the quality of the services provided and actions were taken to improve services when any shortfalls were identified.
Rating at last inspection:
Riverside was last inspected on 12 May 2016 (report published 28/06/2016) and was rated good overall.
Why we inspected:
This was a planned inspection based on the rating at the last inspection. Riverside remained rated good overall.
Follow up:
We will continue to monitor intelligence we receive about Seaton House until we return to visit as per our re-inspection programme. If any concerning information is received we may inspect sooner.