We carried out a review of the data available to us about Coppice Nursing Home on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Coppice Nursing Home, you can give feedback on this service.
Coppice Nursing Home is a residential care home providing personal and nursing care to 38 adults at the time of the inspection. The service can support up to 44 people. The home is a large converted residential building and accommodates people on two floors which are accessible by lift or stairs.
People’s experience of using this service and what we found
People were kept safe. Staffing levels meant people did not have to wait long when they needed support. People received their medicines as they were prescribed. Risks to people were assessed and regular checks were done to ensure the safety of equipment and premises.
People spoke highly of the food and a variety of culturally appropriate meals were available. People were supported to attend appointments with visiting dentists and opticians to the home. The home was decorated and adapted to suit the needs of the people living there.
We observed staff treating people in friendly, respectful ways. Staff engaged people in conversation and people living in the home clearly had a good rapport with staff. Relatives of people told us they were made to feel welcome.
People told us the activities arranged by the home were very enjoyable and suited people's interests. The home was responsive to people's changing needs and worked hard to accommodate them. When people neared the end of their life they were treated with dignity.
The registered manager was experienced and had encouraged an open culture in the home. Staff and relatives told us the registered manager was available if they wanted to discuss anything. The management team was keen to ensure the home continued to meet the needs of the people living there.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
The last rating for this service was good (published 21 December 2016).
Why we inspected
This was a planned inspection based on the previous rating.
Follow up
We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.
This inspection took place on the 6 and 7 September 2016. Our visit on the 6 September was unannounced.
We last inspected the home in June 2013. At that inspection we found that the service was meeting all the regulations we assessed.
The Coppice is a privately owned care home situated approximately one mile from Oldham Town Centre. It is a large detached property set within a walled garden, which has been extended and modernised to provide accommodation for 42 people and provides both long and short-term residential and nursing care. All but two of its bedrooms are en-suite and the accommodation is on two floors with a passenger lift providing access to the top floor. Each floor has its own dining room and there are several lounges. The property is surrounded by a large garden containing shrubs, trees and lawn. There is a patio area with garden furniture, which is easily accessible to wheelchair users.
When we visited the service a registered manager was in place. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.
Staff had a good understanding of safeguarding matters and people we spoke with felt those living at the home were safe and that they were supported by sufficient numbers of staff to meet their needs. Recruitment checks had been carried out to ensure that all staff were suitable to work in a care setting with vulnerable people.
Medicines were safely administered by staff who had received appropriate training.
The home was well-maintained and decorated and was clean and free from unpleasant odours. Systems were in place for the prevention and control of infections. Environmental and equipment checks were up-to-date.
Staff had undertaken a variety of training to ensure they had the skills and knowledge required for their roles. Staff supervision was undertaken regularly.
People had their nutritional needs monitored and there were sufficient staff to help those people who needed support with eating. The home was working within the principles of the Mental Capacity Act (MCA) and where people were deprived of their liberty to receive care and treatment the appropriate deprivation of liberty safeguards (DoLS) were in place.
People we spoke with were very complimentary about the staff and we saw kind and positive interactions between staff and people who used the service. A range of activities were available for people to take part in.
Care records contained appropriate information to guide staff on the care and support of people who lived at the home. These were reviewed regularly to ensure the information was up-to-date. People were supported to maintain good health and where needed, were referred to specialist healthcare professionals.
Quality assurance processes such as audits were in place to ensure that the service delivered good quality care.
From our observations during the inspection we saw that the home was well-managed and that the registered manager was knowledgeable about all aspects of the management of the home.