Background to this inspection
Updated
5 January 2019
The inspection:
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection checked whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
Inspection team:
One inspector carried out this inspection.
Service and service type:
Triple S Care and Support is a care home. People in care homes receive accommodation and nursing or personal care. CQC regulates both the premises and the care provided and both were looked at during our inspection.
The service had a manager registered with the Care Quality Commission. This means that they and the provider are legally responsible for how the service is run and for the quality and safety of the care provided.
Notice of inspection:
The inspection was unannounced and took place on 04 December 2018.
What we did:
We reviewed information we had received about the service since our last inspection. This included details about incidents the provider must notify us about by law. We also assessed the information we require providers to send us at least once a year to give some key information about the service such as what the service does well and improvements they plan to make. We contacted the local authority about information they held about the provider. We used all this information to plan our inspection.
We spoke with three people about their experiences of using the service. We also spoke with two relatives, three support workers and the registered manager.
We reviewed a range of records including two people’s care records, medication records and two staff files. We also reviewed records relating to the management of the home including checks and audits.
Following the inspection, we spoke with one professional who worked with the service.
Updated
5 January 2019
People’s experience of using this service:
People were kept safe as a result of thorough risk assessment processes. Staff used these to develop a calm and consistent approach to the risks people faced.
People’s medication were managed safely and there were high levels of staffing to ensure people received the support they needed.
People were supported by skilled and well-trained staff who worked effectively as a team. The building was designed to give people the experience of living in flats which helped them develop their independent living skills.
People and relatives liked the staff team and people had regular opportunities to share their views and make decisions about their care and support. Staff worked hard to ensure people achieved goals that were important to them and staff helped people access specialist advice when required.
The service was organised around people’s needs and support was provided in an individualised way. People were supported to work through problems and difficulties at a pace they could manage.
People, staff and relatives were very happy with the way the service was being led. The service had established good relationships with external partners for the benefit of the people living in the home.
Regular checks were carried out to make sure the quality of the service and support were maintained.
More information can be found in the detailed information below.
Rating at last inspection:
Good (report published 09 November 2015)
About the service:
Triple S Care and Support is a residential care home that provides personal and nursing care for people with learning disabilities, autism and/or mental health difficulties. At the time of the inspection there were 8 people using the service.
The care service has been developed in line with the values that underpin Registering the Right Support and other best practice guidance. These values include choice, promotion of independence and inclusion. People with learning disabilities and autism can live as ordinary a life as any citizen.
Further details about the service can be found in the full report.
Why we inspected:
This was a planned inspection based on the rating at the last inspection.
Enforcement:
No enforcement action was required.
Follow up:
We will continue to monitor the service through the information we receive.