People’s experience of using this service: People were kept safe as a result of thorough risk assessment processes. Staff used these to develop a calm and consistent approach to the risks people faced.
People’s medication were managed safely and there were high levels of staffing to ensure people received the support they needed.
People were supported by skilled and well-trained staff who worked effectively as a team. The building was designed to give people the experience of living in flats which helped them develop their independent living skills.
People and relatives liked the staff team and people had regular opportunities to share their views and make decisions about their care and support. Staff worked hard to ensure people achieved goals that were important to them and staff helped people access specialist advice when required.
The service was organised around people’s needs and support was provided in an individualised way. People were supported to work through problems and difficulties at a pace they could manage.
People, staff and relatives were very happy with the way the service was being led. The service had established good relationships with external partners for the benefit of the people living in the home.
Regular checks were carried out to make sure the quality of the service and support were maintained.
More information can be found in the detailed information below.
Rating at last inspection:
Good (report published 09 November 2015)
About the service:
Triple S Care and Support is a residential care home that provides personal and nursing care for people with learning disabilities, autism and/or mental health difficulties. At the time of the inspection there were 8 people using the service.
The care service has been developed in line with the values that underpin Registering the Right Support and other best practice guidance. These values include choice, promotion of independence and inclusion. People with learning disabilities and autism can live as ordinary a life as any citizen.
Further details about the service can be found in the full report.
Why we inspected:
This was a planned inspection based on the rating at the last inspection.
Enforcement:
No enforcement action was required.
Follow up:
We will continue to monitor the service through the information we receive.