Barnet Lane Clinic

Managers ensured staff had systems, processes, and tools in place to assess patients care and treatment needs. The provider had processes in place to ensure patients received care, treatment and support that was evidence-based and in line with good practice standards. There were systems and processes in place to ensure continuity of care for patients with treatment needs or transitioning plans. Staff made sure patients had access to physical health care, including specialists as required. Staff understood their roles and responsibilities under the Mental Health Act 1983 and the Mental Health Act Code of Practice. Managers made sure that staff could explain patients’ rights to them. Staff supported patients to make decisions on their care for themselves. They assessed and recorded capacity clearly for patients who might have impaired mental capacity.