This service is rated as
Good
overall.
The key questions are rated as:
Are services safe? – Good
Are services effective? – Good
Are services caring? – Good
Are services responsive? – Good
Are services well-led? – Good
We carried out an announced comprehensive inspection at Sloan Medical Centre as part of our inspection programme of a new provider registration. This was our first rated inspection for the service that was registered with the Care Quality Commission (CQC) in September 2016.
The registered provider for the service is Pioneer Health Care Limited who provide secondary care dermatology consultations and minor surgical procedures at this location under a contract with Sheffield Teaching Hospitals NHS Foundation Trust to patients on the NHS waiting list. The registered provider has a legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.
Our key findings were:
- The provider organised and delivered services to meet patients’ needs. There was an overarching governance framework in place which supported the delivery of quality care.
- The provider had systems and processes for monitoring and managing risk.
- Staff said they felt supported and were proud of the work they did and of the quality of service they provided.
- We saw staff and patient feedback was acted on. Patient feedback was positive about the service.
- There was a strong focus on continuous learning and improvement across all levels of the organisation.
Dr Rosie Benneyworth BM BS BMedSci MRCGP
Chief Inspector of Primary Medical Services and Integrated Care