- Care home
Stowford House Care Home
Report from 8 December 2023 assessment
Contents
Ratings
Our view of the service
Stowford Care Home is a residential care home for older people some of whom were living with dementia. This assessment included a site visit to the service by an inspector on 14 December 2023. We looked at 1 quality statement; involving people to manage risks. Risks were managed well and staff were aware of them. Risk assessments and management plans were completed where people were at risk of falls. These were created using people's input and those who were legally authorised to make decisions on their behalf. Equipment such as WIFI sensor mats, bump hats and acoustic monitoring were used to reduce and manage falls risks. This was in line with current research. Support was sought from the GP as well as the care home support service which allowed review of medicines and general assessments of people's daily living. The provider had processes and polices which staff followed. Fall incidents were recorded, investigated and analysed to allow causes to be identified and mitigated. Staff attended reflective supervisions and learning. The provider in collaboration with people had explored environmental aspects of falls risks and had introduced trial measures such as a day room for people with a high risk of falls. People had their rooms set up similarly to their original home bedroom. Evidence showed falls incidents had reduced in the last three months.
People's experience of this service
People's risks of falls were assessed and managed safely. People and those legally authorised to make decisions on their behalf were involved and their opinions sought. During the assessment we observed people used fall reduction equipment in line with their care plans. There was meaningful staff engagement with people, and we saw staff used effective distraction techniques. There were enough staff to meet people’s needs. Where people required support, we saw staff were quickly at hand and anticipated some people’s needs. Evidence showed falls incidents had significantly reduced in the last 3 months.